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Individual FAQs

What investing options does NCB Capital Market provide?


Whether your objective is wealth creation, wealth management or wealth protection, NCB Capital Markets will provide you with solid investment and excellent products to help you achieve your financial solutions. Each client is guided through and wealth management process which is demonstrated. Click here to review our suite of products and services.


Why do I need investment advice?


An informed investor is a successful investor. Successful wealth creation requires an intimate understanding of the financial markets. While you may not have the time or the expertise to keep up the dynamic bond, money and stock markets, our in house research department spends each day monitoring the financial markets both locally and overseas. Any of our wealth managers will be able to provide you with timely relevant information that will help you build the ideal portfolio for your wealth objectives.


Who is a Wealth Manager?


The sole objective of the NCB Wealth Managers is to help you achieve “WEALTH” - Wealth Creation, Wealth Management and Wealth Protection. They are qualified to assess your goals and risk and will help you build a customized portfolio with the ideal investments to meet your wealth objectives. You wealth manager is trained in financial planning and portfolio management and is licensed by the Financial Services Commission of Jamaica.

How do I open an account?


You may open an account by visiting any NCB Capital Markets (link to contact us) office or any of the 52 NCB branches island wide (link to branch locator). You will need: A valid picture identification (passport, driver’sq license or national ID). Completed account-opening forms. Please click hereq to download. Contact information for 2 referees. A bank draft, moneyq order, postal order or wire transfer to NCB Capital Markets. Please note that if you need investment advice, consultation with a licensed wealth manager is available only at a NCB Capital Markets Ltd. location. (link to find a wealth manager)

What currencies can I invest in?


We offer investments in Euro, U.S, Canadian and Jamaican dollars. We are however able to facilitate the exchange of most major companies through our bank.

Are my funds safe at NCB Capital Markets?


Yes. Your securities are safeguarded by being held in “segregation” by NCB Capital Markets Ltd. This means that your funds are held separate and apart from those belonging to NCB Capital Markets and are not used by us in our day-to-day business operations. In the very unlikely event that NCB Capital Markets becomes insolvent, your securities must be returned to you by the receiver or trustee. We are also regulated by and compliant to the laws of the Financial Services Commission of Jamaica and the Council of the Jamaica Stock Exchange. B. Repurchase Agreements, Bank of Jamaica, Government of Jamaica instruments are guaranteed by the Government of Jamaica. At NCB Capital Markets, we provide specific insurance coverage to ensure that our clients’ funds are well protected. NCB Capital Markets Limited is also regulated be the Securities Commission and the Jamaica Stock Exchange.

What fees do I have to pay?


Most of our products and services do not attract fees. Your wealth manager can outline your investment options and the appropriate fees if any.

Do you accept cash?


Yes. Cash lodgments are facilitated through National Commercial Bank branches island wide. Please be sure to indicate to the bank representative the type of investments (stocks, money market or bonds) in which you are interested, so that the correct account may be credited.

What rates are you paying on your accounts?


Market conditions may cause rates to vary. Please contact our customer service representatives or your wealth manager for this information.

What is the minimum to open an account?


The minimum investment varies according to the investment you wish to open. Please contact our customer service representatives or your wealth manager for this information.

I want to change from one investment type to another. How can this be done?


From time to time as your lifestyle and wealth objectives change, you may need to adjust your investment portfolio. Please contact your wealth manager who will be able to advice you of the best opportunities to meet your goals.

Am I subject to tax on my investment as an overseas resident?


Yes you are. However, if you are domiciled outside of Jamaica, you may be eligible for a reduced rate of taxation. The rate is determined by the taxation treaty, which exists between your country and Jamaica. Country Rate United States 12.5% Canada 15% The United Kingdom 15% CARICOM 15% Please contact our customer service representatives or your wealth manager for other countries.

I have lost my Share Certificates, how can I redeem them?


This can be done by submitting a completed “Indemnity Form” to the respective Registrar along with any charges to the Registrar along with any charges the Registrar has for duplicate certificates. This service is facilitated through EGCL.

How can I access international investing?


Through our connection with Canadian mutual fund giant, AIC we can offer to you, right here in Jamaica, investing opportunities in Canada and the United States through AIC mutual funds. Your wealth manager can help you to determine which mutual fund is right for you based on your particular financial objectives.

What comprises the AIC Mutual funds?

AIC Mutual Funds are comprised of United States and Canadian stocks. These stocks are excellent business with solid management, a proven track record and positive prospects for long-term growth. To find our more about mutual funds please click here.

Are they safe? Who guarantees them?


AIC Limited investment philosophy is “Buy”. Hold. And Prosper. They invest in excellent businesses in long-term growth industries with great cash flows, strong management and strong growth prospects. It is however important to read the prospectus of any mutual fund before investing. Please contact our customer service representatives or your wealth manager for this information.
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