Jobs Increase by 15% in BPO Sector

  • The number of jobs in the Business Process Outsourcing (BPO) sector increased by 15.0% over the past year, with 44,000 people employed in the sector as of June 30, 2021, relative to 38,400 people over the same period last year. 
  • Minister without Portfolio in the Ministry of Economic Growth and Job Creation, Senator the Hon. Aubyn Hill, who made the disclosure, said this increase in jobs happened despite the economy shrinking by over 10.0% during the same period. 
  • “I am extremely pleased to tell Jamaicans that in the year to June 30, 2021, the BPO Services sector brought in US$780 million to the Jamaican economy. That’s no small sneeze during a time when our economy was shrinking,” he said, while making his contribution to the State of the Nation Debate in the Senate, on Friday (July 16). 
  • Hill stressed that the Government truly appreciates the commitment of cash, management and energy that the 87 operators in the sector, including 10 Fortune500 companies, have made to Jamaica and the thousands of jobs these investors have provided for so many Jamaicans. 
  • “This Ministry of Economic Growth and Job Creation will continue to do everything in our power and within the law to provide the support and ease-of-operation these investors need to run their businesses,” he said.

(Source: JIS)