Knutsford Express Upgrading to Digital Systems

  • Knutsford Express Services Limited is reforming its passenger processing and boarding procedures, using a model similar to airport logistics, inclusive of departure gateways. In addition, the company has also added a digital ticket-checking system. 
  • Knutsford Express provides luxury bus services and courier services across Jamaica, bringing passengers and cargo to approximately 20 touchpoints in all parishes, except St Thomas. CEO Oliver Townsend said St Thomas would be added to its routes later this year.
  • The new passenger movement system is up and running at the company’s Drax Hall depot in St Ann. With the new system, travellers headed to different destinations exit through labelled gateways after bookings, and once verified by codes that are scanned.
  • The business touted the new technology as an operational boost at a time when passenger volume is increasing. Overall, the new ticketing is expected to improve the company’s efficiency as demand for its services is increasing.

(Source: RJR News)